Delivery & Shipping Policy
Sprint fulfills print and related library services for in-person pickup only. We do not offer home delivery or courier shipping of printed materials.
1. Pickup only
When you place an order, you select a library/print shop. That location prepares your job. You collect it yourself (or arrange collection with the library) at the library address shown in the app.
2. No shipping
Sprint does not ship, mail, or courier finished prints to a home, dorm, or other address. There are no shipping fees because there is no shipping service.
3. Ready for pickup
You receive an in-app / push notification when your order status becomes Ready for pickup. Estimated ready times shown in the app are estimates and may change based on queue and library capacity.
4. Collection
- Bring a way to identify your order (order ID / confirmation in the app).
- Pay cash at the library if you chose cash at pickup.
- If you paid online, bring your order confirmation so staff can verify payment status.
5. Uncollected orders
Libraries may set their own rules for how long ready orders are held. If you cannot collect promptly, contact the library listed on your order or Sprint support.
6. Contact
Support: sprintxapp@outlook.com
Phone: +20 114 783 7767
Business address: Cairo, Egypt